NETWORK STATUS:
8/11/10 8:00pm:
Service has been restored.
8/10/11 6:00pm:
Engineers are replacing their Automatic Transfer Switch from a backup source. This maytake another 2 hours.
8/10/11 3:00pm:
...well, here we go again - Since last October, we've been at 100% uptime, but around 1:00pm today the Server Farm in Dallas lost power, and their transfer switch to redundant power failed.
This is actually not a 3Essentials problem, but rather the Data Center used who provide the data storage, called Colo4 (www.colo4.com) you can follow the progress at that location. They DO have a huge generator and 30 hour fuel supply supplying 2000 amps at 480 volts - but this is a serious system, and anytime there is dependancy on a piece of equipment, there is a potential for critical failure regardless of redundant systems in place.
This affects websites, FTP and emails.
8/10/11 1:15pm:
Server is down - Techs are aware of it. This outage is affecting the entire Server Farm, not just WebEFX - they are looking for a solution.
10/12/10 4:00pm:
UPDATE
After over 6 days of downtime and very little contact with us, my (old) server farm had gotten back up minutes ago. But after 4 days of waiting, frustrated and in the dark, I contracted with a new Server Farm, and began the tedious process of porting over your sites to this new server. Most of my retail clients have been back up and running starting yesterday through today. The rest all came back up with the service restoral out of Fayetteville. Those, too, will be removed from that server and activated at my new location.
Please check your sites and report any feature failures. Emails require new settings in your outlook - instructions can be gotten online at my EMAIL PAGE (Use a full-size browser).
I'll be in touch with you all in the next day or so. - Jay
10/6/10 6:15pm:
Server is down - Techs are aware of it. This outage is affecting the entire Server Farm, not just WebEFX - they are looking for a solution.
8/13/10 9:15am:
All services are restored. Additional RAM was installed and several logging processes curtailed to help reduce server congestion.
8/13/10 7:30am:
Down for Mail Server Maintenance.
8/13/10 12:30am:
All services are restored. A short maintenance downtime will be scheduled to add additional RAM to our server to help prevent this in the future.
8/12/10 8:30pm:
Mail Server Issues. We are experienceing an increased amount of SPAM and congestion on our servers - we are looking for a solution.
11/13/09 6:30am:
All services are restored.
11/13/09 2:00am:
Our Service Provider is performing Scheduled Maintenance on all servers this morning. It is their plan to restore service by morning.
10/20/09 2:05pm:
All services are restored.
10/20/09 2:00pm:
Services are coming back online.
10/20/09 11:30am:
Technicians are on-site with our backbone provider currently correcting the issue. We have no ETR at this time.
10/20/09 9:45am:
Our WebServers, and our ServerFarm network are operational, however the INTERNET BACKBONE provider is having a malfunction serving our facility. Still no ETR at this time.
10/20/09 8:45am:
One of our BACKBONE providers is working to correct an outage causing most of our sites to be down. NO ETR at this time.
9/29/09 3:25pm:
Service has been restored. All Domains should be operational. As the entire system was down, incoming emails should have been queued by the sending mail server for resending, or bounced back to the sender. Performance statistics for 2009 has been reduced to 99.94% Uptime
9/29/09 10:35am:
The internal network at the Server Farm we use suffered a major malfunction.
All sites on all servers are down. Technicians are aware and working on it.
12/16/08 9:05pm:
Service has been restored. All Domains should be operational.